We accept donations via Paypal or credit card.  Your donation will be processed on the secure website Donorbox.  If you would prefer to make a credit card donation with a live person, please contact the church office at 503-253-5457 during office hours.

FAQ

(Our thanks to Louise Anderson for suggesting we do this.)

What is Donorbox?

Donorbox is a secure payment website devoted to helping non-profits securely accept online donations. Every transaction you make with a credit or debit card anywhere makes use of a processor of some type. In the store, the processor is the machine you slip your card through. Online, it is secure processor apps like Donorbox that secure the payments. Some organizations (mostly retail businesses) host a processor app on their website and secure all transactions themselves, and thus you log into their secure payment app while remaining on their website. Donorbox operates on the same general principles as those hosted security apps, but is a separate service to the church.

 

As an example, some of you may be familiar with the Square -- a device that plugs into your phone and allows you to swipe credit and debit card payments with your phone. The Square device is another such 3rd-party secure payments processor. And the Square also has an app version for securing online retail payments in exactly the same way as Donorbox does for nonprofit donations.

What is Paypal?

Paypal is a payment option -- so a website might say it accepts credit card, debit card, and Paypal. Functionally, Paypal acts a little like an online bank account, which can be linked to a credit card and/or bank account. Once established, payments can be made with Paypal anywhere that accepts Paypal, much like once you get a credit card you can make payments anywhere that accepts that credit card. You can also use the service to transfer money between friends and family for free, and you don't have to have a credit card or checking account to use Paypal.

 

You can make a Donorbox donation using Paypal simple by changing the folder tab to Paypal on the Donorbox payments page. 

Do I have to have a Donorbox or Paypal account in order to make an online donation to you?

No. One-time donations can be made via Paypal without creating a full Paypal account. You will need to make a full account at one or the other if you intend to make recurring payments, though. Your donations on Donorobx are fully under your control, so you can log into your Donorbox account and make changes to your recurring donations as you like.

If I decide to cancel a recurring donation, how do I do so?

Log into your Donorbox account and go to your list of donations. Click Cancel.

What happens when I press the "Make a Donation" button?

A Donorbox page will open up. Once you get there, you are on the Donorbox secure website, and so the church doesn't have any knowledge of what you do on the page from there. The church does not track personal data on donators. On the Donorbox page, you will be able to enter in the details of your donation and submit it to Donorbox, at which point Donorbox will begin processing the transaction. From there, everything occurs just like any transaction you make on the internet, and Donorbox will send you a confirmation email with the details of your transaction once it has been made.

I want to make a recurring donation. How do I do so?

There is a checkbox list below the donation amount. Select one. Do note: if you plan to use Paypal instead of a credit/debit card, at this time Paypal only accepts recurring monthly donations.

Do I have to use your form to make a donation?

No. You can setup a Paypal donation by logging into your Paypal account and sending a donation yourself to office@parkroseucc.org. You can even set up recurring monthly donations through your Paypal account. You  can also mail a check directly to the church at the PO Box.

What personal information does the church track?

The church tracks no information from site visitors, and only keeps the bare minimum on transactions -- that being: name, transaction number, amount, and contact email in case of problems.

I would like a Quarterly Contribution Statement for my records or for tax purposes.

Since the church doesn't track personal details, we will need an address to mail your statement to. If you are a church member or a visitor to the church who has given us your address, then nothing more need be done. Otherwise, include your address in the "other details" box of your donation, or send us an email/give us a call and give us your address directly.

The Donorbox form isn't working!

A number of issues can cause this. We'll list the top three here. 

  1. If you have a low-speed connection, sometimes all of Donorbox's page doesn't load up very quickly and you can't make changes for some time. While the page may seem simple, there is a lot of web protection encryption going on in the background in order to protect the integrity of your account. Simply wait awhile and see if the cursor appears.

  2. Sometimes if you have a spotty internet connection, Donorbox will timeout while loading the transaction page and not allow user entries. Hit refresh to fix.

  3. Sometimes Donorbox is under maintenance and won't accept payments while they update. There is usually a bright notice on the screen when this is an issue. In this case, you'll simply have to come back later. Donorbox maintenance generally lasts about as long as any bank or credit card company.

If your issue persists, contact the church office and we'll try and help you out. Or if you are a DIY person and using Paypal, Paypal has an extensive FAQ on its website.